Paul joined UTMC in 1991 as a client and hearing representative. He worked in several different capacities before achieving his current position as Director of Accounts and Vice President of Operations. During this time, Paul has attended over 15,000 appeal hearings throughout the country. He is passionate about ensuring UTMC clients receive the level of service and expertise that they require and deserve. He is a member of the Associated Industries of Massachusetts (AIM) Unemployment Committee, The Connecticut Business & Industry Association (CBIA) Unemployment Taskforce, and The National Foundation for Unemployment Compensation and Workers’ Compensation (UWC). Paul is a frequent speaker on all unemployment-related topics. He is a graduate of Boston University.